Support

We usually reply within a day.

Email [email protected] and we’ll help. Please mention your macOS version and which providers you’re tracking.

My gauge is empty

MeterTab needs read access to your AI tools’ log folder. Open MeterTab, grant the folder when prompted, and make sure the tool (e.g. Claude Code) has actually been used recently. On a fresh machine you can also tap “Try with sample data” to see every feature populated.

Connecting it to my AI agent (MCP)

In the MeterTab tab, choose “Add to Claude Code” — it copies an .mcp.json snippet to your clipboard. Paste it into your project’s config and your agent can call get_budget and should_continue. The server runs inside the app; nothing is installed elsewhere.

My iPhone / Watch shows nothing

The companions mirror your Mac over iCloud. Check that: you’re signed into the same iCloud account on every device, MeterTab is running on your Mac with Pro (or a trial), and iCloud has had a minute to sync the first time. The iPhone app’s Settings screen shows the current sync status.

Restoring a purchase

MeterTab Pro is a Universal Purchase. On any device, open Settings and tap Restore Purchases. It unlocks under the same Apple ID that bought it.

Refunds

Purchases and refunds are handled by Apple. Visit reportaproblem.apple.com within 90 days to request a refund.

Requirements

macOS 14 Sonoma or later for the Mac app; iOS 17 and watchOS 10 for the companions. Universal (Apple Silicon & Intel).

Still stuck?

Write to [email protected] — a real person reads it.